Add-Ons/Upgrades

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Scotch Guard Fabric Protector

Scotchgard Fabric Protector is a valuable add-on service that enhances the durability and stain resistance of your textiles. Applied as a protective coating, it creates a barrier that repels liquids and prevents stains from setting in. Opting for Scotchgard Fabric Protector during cleaning helps safeguard your furniture, carpets, or upholstery, extending their lifespan and making them easier to maintain. Consider this service to provide long-lasting protection for your fabrics, ensuring they stay looking fresh and new for an extended period.

Pet treatment

Pet treatment is a specialized service aimed at addressing issues related to pets, such as stains and odors on carpets and upholstery. Utilizing effective cleaning solutions, I target pet stains, eliminate odors, and ensure a thorough cleaning process. This service not only restores the cleanliness of your living space but also creates a healthier environment by removing allergens associated with pets. Choose pet treatment as an add-on to your cleaning service for comprehensive care, ensuring your home remains fresh, clean, and free from pet-related concerns.

Paint Stain Removal

Paint removal is a meticulous service focused on safely and effectively eliminating unwanted paint from surfaces. Utilizing appropriate techniques, I can address paint stains or spills on various materials such as carpets, upholstery, or hard surfaces. This service requires precision to avoid damage to the underlying material while restoring the surface to its original state. Consider paint removal as an add-on for a comprehensive cleaning solution, especially if you have accidental paint splatters or stains in areas that require careful attention.

Ink Stain Removal

Ink stain removal is a targeted service to eliminate stubborn ink stains from various surfaces, including carpets and upholstery. Employing specialized cleaning agents and techniques, I can effectively treat and remove ink stains without compromising the integrity of the material. This add-on service is particularly beneficial for maintaining the aesthetics of your fabrics and surfaces, ensuring a thorough and precise approach to handling ink-related issues. Choose ink stain removal to restore the cleanliness and appearance of your items affected by ink marks.

Dye Stain Removal

Dye stain removal is a specialized service to address stains caused by color transfer or accidental dye spills. Using advanced cleaning methods and stain removers, I target and eliminate dye stains from carpets, upholstery, and other surfaces. This add-on service requires precision to avoid spreading or further discoloration. Choose dye stain removal to restore the original look of your items and maintain a clean and vibrant living space.

Sanitizer

Sanitization is a critical add-on service focused on creating a hygienic environment by eliminating bacteria, viruses, and other harmful microorganisms. Utilizing effective sanitizing agents, I ensure thorough disinfection of surfaces, providing an added layer of protection against potential health hazards. This service is particularly beneficial for high-traffic areas, offices, or spaces where maintaining a clean and sanitized environment is crucial. Consider sanitizer treatment to promote a healthier and safer living or working space for you, your family, or your employees.

Furniture Moving

Furniture moving is a convenient add-on service that involves temporarily relocating furniture during the cleaning process. This allows for thorough cleaning of all areas, including those typically covered by furniture. By opting for this service, you ensure a comprehensive and effective cleaning experience for your carpets, upholstery, or other surfaces. Let me handle the hassle of moving furniture, ensuring a thorough cleaning and revitalization of your living or working space.

Flood Damage/Water Recovery

Flood damage restoration is a comprehensive service aimed at mitigating and repairing the effects of water damage caused by flooding or leaks. This involves extracting water, drying affected areas, and restoring or replacing damaged materials. My flood damage restoration services are designed to efficiently and effectively address water-related issues, preventing further damage and restoring your property to its pre-flood condition. Choose this service for a thorough and professional approach to handling flood damage, ensuring a swift recovery and minimizing potential long-term impacts.

Eco-friendly Cleaning

Eco-friendly cleaning is a sustainable and environmentally conscious approach to maintaining a clean living or working space. Opting for this service means using cleaning solutions and methods that have minimal impact on the environment. My eco-friendly cleaning services prioritize green and non-toxic products, promoting a healthier indoor environment while reducing the ecological footprint. Choose eco-friendly cleaning to contribute to sustainability and enjoy a clean space without compromising environmental responsibility.

Mold/Mildew Treatment

Mold and mildew treatment is a specialized service aimed at identifying, eliminating, and preventing the growth of mold and mildew in your living or working spaces. Utilizing effective cleaning agents and techniques, I address existing mold issues and implement preventive measures. This add-on service is crucial for maintaining a healthy indoor environment, as mold and mildew can pose health risks and compromise the integrity of surfaces. Choose mold and mildew treatment for a thorough and professional solution to mold-related concerns, ensuring a clean and safe living or working space.

3rd floor or higher with no elevator access cleanings

Cleaning services for locations on the 3rd floor or higher with no elevator access may involve additional considerations due to logistical challenges. Specialized equipment and planning are essential for efficient cleaning in such situations. Opting for this service ensures a thorough and professional cleaning experience, addressing the unique challenges posed by higher floors and limited access. Let me handle the details to provide a comprehensive cleaning solution tailored to your specific location, even in challenging environments.

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We’d love to hear from you. Call us at (773) 887-0284 or send us a message using the form below and we’ll get back to you as soon as we can.

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Cancellation Policy


Chicago Carpet Revival


1. Cancellation Procedures


1.1 Client Responsibility: To cancel or reschedule a cleaning appointment, clients must provide a minimum of 24Hrs notice. Notice should be provided via email or text message or phone call. If unable to speak to a representative then voice message will be sufficient.


1.2 Service Provider's Responsibility: We will make every effort to accommodate rescheduling or cancellations requested with the required notice period. If a cancellation is not made within the specified notice period, a cancellation fee may apply.


2. Cancellation Fees


2.1 Short Notice Cancellation: If a client cancels a cleaning appointment without providing the required notice, a cancellation fee of 30% of the total service cost may be charged to cover administrative and scheduling costs.


Refund Policy

Chicago Carpet Revival


1. Refund Eligibility


1.1 Satisfaction Guarantee: We are committed to providing high-quality cleaning services. If you are not satisfied with the cleaning service provided, please contact us within 48hrs of the service completion. We will make every effort to address and resolve your concerns.


1.2 Refund Eligibility: Refunds will be considered on a case-by-case basis. Refunds are eligible in the following situations:

  • Service was not performed according to the agreed-upon scope of work.
  • Damage occurred to client property during the cleaning service.
  • A billing error occurred.

2. Refund Process


2.1 Request for Refund: To request a refund, please contact our customer service team at info@chicagocarpetrevival.com. Provide the following information:

  • Date of service.
  • Description of the issue or reason for the refund request.
  • Your contact information.

2.2 Refund Evaluation: Our team will review the refund request and the circumstances surrounding it. We may require additional information or documentation to process the refund.


2.3 Refund Decision: Refund requests will be processed within 7 business days of the request. Refunds will be provided in the original form of payment, unless otherwise agreed upon.


3. Refund Limitations


3.1 No-Show Appointments: Refunds will not be provided for client no-show appointments or appointments canceled within the required notice period.


3.2 Partial Refunds: Refunds may be partial, depending on the circumstances and the extent of the issue.


4. Contact Information


If you have questions or concerns about our cancellation and refund policies, please contact us at: (773) 887-0284 or info@chicagocarpetrevival.com